Refund & Return Policy – ENEXBUY

At ENEXBUY, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

30-Day Return Policy

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return:

• The item must be unused and in its original condition

• The item should be returned in the original packaging whenever possible

• Proof of purchase or order confirmation may be required

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged

• The item is defective

• The wrong item was received

If any of the above issues occur, our support team will work quickly to resolve the matter.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method within a few business days. Processing times may vary depending on your bank or payment provider.

Order Cancellations

Orders may be canceled within 12 hours of placement before processing begins. Once an order has been processed or shipped, it can no longer be canceled.

Start a Return

To request a return or refund, please contact our support team with your order number and reason for the request.

Email: info@enexbuy.com

We aim to respond to all inquiries as quickly as possible and provide a smooth customer experience.

Thank you for shopping with ENEXBUY.